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Keywords: sophos, citrix, terminal server
Description: Disabling shield icon
Exact Error Msg:
1. Put the computer in to install mode
Before you install Sophos Anti-Virus on any form of Terminal Server (including Citrix Metaframe) you must ensure that the computer is in install mode. To enter install mode, at the command prompt type:
Change user / install
Use the same command if you need to uninstall Sophos Anti-Virus from a Terminal Server.
2. Installation
1. Browse to your EM Library CID server and run the setup.exe, for example:
\servernameInterChk\setup.exe
2. Complete the installation of Sophos Anti-Virus.
3. Auto-updating
Auto-updating will be activated and Sophos Anti-Virus will pull updates directly from the InterChkCID share on your EM Library machine (or as stated in your updating policy).
You must, however, disable the Sophos AutoUpdate shield icon on a terminal services network, otherwise it may have a large impact on the performance of the network. The updates will continue in the background without the shield icon.
To disable the Sophos AutoUpdate shield do one of the following:
Go to StartAll ProgramsStart Menu and remove the ‘AutoUpdate Monitor’ link.
OR
Browse to “C:Program FilesSophosAutoUpdateConfig” and open ‘imon.cfg’ into notepad. Change the value of:
AllowMonitorToRun = 1
to
AllowMonitorToRun = 0
NOTE: for Windows 2008 and Vista, the location of the folder is “C:Program DataSophosAutoUpdateConfig”
4. Remove computer from install mode
To exit install mode, at the command prompt type:
Change user / execute
Resolution:
Tested:
Fixed:
URL Reference: http://www.sophos.com/support/knowledgebase/article/28587.html
ArticleNumber: hp00066

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