Home » KBArticles » Citrix ICA SSL Error on MAC OSX

Citrix ICA SSL Error on MAC OSX

Author: James Scanlon

Updated: 07/02/2012 

CITRIX SSL Error On Mac OSX

  1. When logging into Citrix on MAC OSX using Firefox, some users may get the following error’You have not chosen to trust “Verisign Class 3 Extended Validation SSL SGC CA”, the issuer of the server’s security certificate (SSL error 183)’
  2. Open Firefox preferences + Advanced Tab
  3. View Certificates button
  4. In the Certificates dialog, switch to the Authorities tab and find the “Verisign Class 3 Extended Validation SSL SGC CA” entry 
  5. Click on the Export button and give the file an extension of .crt – save to the desktop
  6. Double click the .crt file on the desktop + click Add
  7. Right Click the newly imported certificate + Get Info + Change the Trust option to + Always Trust
  8. Try to relaunch the Citrix Access

5 comments

  1. sd says:

    THANK YOU!! After hours of futile endeavours, your excellent step-by-step help enabled me to login and (hopefully) meet a critical deadline.

  2. Jenny says:

    I am having the same issue, but when I go to “Get Info” on my certificate the “Trust” tab is not there. Any idea why?

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.